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From: support@beiks.com
Date: 13 Jun 2002
Please delete and install it again. If it still doesn't show up correctly, contact us directly at support@beiks.com with your order number and Owner Identification. If neccessary, we will simply email you the neccessary file, however we want to make sure the problem won't repeat with another customer, so we would like to know why does it happen with you.