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From: support@beiks.com
Date: 14 Jun 2002
There are no chinese characters in either version. Another program might be distracting the work of ours (the same way people are distracting this forum).
We will definitely be able to help you out with it, but since it might take some time, please contact us at support@beiks.com with more details. The forum might not be a good place for the tracking process.