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From: Beiks support
Date: 16 Aug 2004
This is a well known problem of Palm Desktop actually, and there are numerous posts on this topic in the forum's history.
In short, instead of opening it directly from the web, make sure you download the file from Beiks' website to your desktop. Then, if it is a ZIP file make sure to extract it somewhere, e.g. in C:\ or D:\ or again even on the desktop.
That will make sure the files are high enough in the folder hierarchy and Palm Desktop's Install Tool will not have problems reaching them.