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From: Beiks support
Date: 17 Aug 2004
Paul, the thread just before that yours refers to the exactly same problem and we are explaining both the cause and the resolution to the problem.
Also, our return policy should not be a problem since we do allow returns for problems caused by factors at our end that we can not resolve in a reasonable time frame for you. But you are right, the full version would display exactly the same problem - and the reason is that the problem is not in us :-)