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Re: Unable to download purchased software

From: BEIKS support
strVerify: -BEIKS
Date: 25 Feb 2007


Sounds like the error that Desktop Manager is giving when the system handheld software version is not installed on the desktop computer to allow.

Newer Desktop Manager versions (4.2 and higher) do not have this requirement and allow applications to be installed even without system handheld software; we recommend installing Desktop Manager 4.2 and giving it a try again.

Alternatively, you can point the browser of your BlackBerry to and download from there.

Last changed: May 05, 2010