types and rules
With some rare exceptions, BEIKS does
not provide support for versions other than the most recent one.
Updates are not always
reflected in the publicly available Install Expert trial version, which is
another good reason to pay for the product. By doing so you are guaranteed to
have access to the most recent version.
And announced update will
always be to the most recent version. It may be either free or commercial one.
Free update means that
every registered owner of the latest version may get its update at no extra
To do that, use the MyStuff section
of the website to log-in and download the latest distributive.
Commercial update is an
update that is either forced on us by market changes (say a new version of a
desktop host by Palm or BlackBerry) or introduces significant improvements over
the current version.
As the name suggests,
commercial upgrades will cost to obtain.
Owners of previous product
version can upgrade to the latest version by logging-in to our site through
MyStuff and choosing the upgrade
link located under the original order record.
Upon new commercial release
BEIKS notifies current owners and usually provides a grace period during which
owners of the current top version can upgrade at a discount price.
Once that period is expired,
the upgrade is reduced to cost similar to or equivalent to the current product
Orders made within 30 days
of any new major release (e.g. 3.x to 4.x) are automatically receiving the new version
at no extra cost. If you find you order qualifies for the free upgrade, but has
NOT been automatically converted please let
Subject to the above rules, all
upgrades from Pilot Catapult to Install Expert are currently considered new
application purchases due to the expired upgrade period.